Delete Your Account & Data

This page explains how customers of Epicplacess (the Epicplacess app on Google Play and the App Store, and epicplacess.com) can request deletion of their account and personal data.

How to delete your account

  1. Email epicplacess@gmail.com from the email address on your Epicplacess account.
  2. Use the subject line "Delete my account".
  3. We'll confirm your request and complete the deletion within 30 days.

Delete specific data without closing your account

You can also ask us to delete only certain data, such as saved addresses, phone number, or marketing preferences. Email epicplacess@gmail.com with the subject "Delete my data" and tell us what you'd like removed.

What gets deleted

  • Your account profile (name, email, phone number)
  • Saved shipping and billing addresses
  • Wishlist and saved items
  • Marketing and email/SMS subscription data
  • App usage data linked to your account

What we keep, and for how long

  • Order and transaction records are kept for up to 7 years to meet tax, accounting, and legal requirements.
  • Payment card details are never stored by Epicplacess; they are handled by our payment processor.

Questions

Contact us at epicplacess@gmail.com or 347-993-8773.